Refund & Cancellation Policy

Cancellations

You may cancel your order within 24 hours of placing it by contacting us at info@ysbeautyeg.com or calling us directly. Orders that have already been shipped cannot be cancelled.

Returns & Refunds

No returns can be initiated or refunds.

Non-Returnable Items

For hygiene reasons, opened beauty products cannot be returned or exchanged.

Damaged or Incorrect Items

If you received a damaged or wrong item, please contact us within 48 hours of delivery with photos and we will resolve it promptly.